SupportClient AreaAnnouncementsKnowledgebaseSupport TicketsDownloads
Knowledgebase
You are here: Support > Knowledgebase > Billing


The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Do you accept Mail-in payments?
Yes we do.  Just place your order and choose "Mail in Payment" as your check-out...
Views: 99
How do I cancel my account?
We're sorry to see you go. If there is anything we can do to keep you as a customer, please do...
Views: 222
How do I get copies of my payment invoices, how do I get them?
Login to https://www.yellowdandelions.com/secure, once logged in click "My Invoicies."  This...
Views: 125
How do I get my 30 day money back guarantee?
We're sorry to see you go.  If we can do anything to help you, please let us know. To...
Views: 138
How do I make a payment?
We accept the three major credit cards; MasterCard, Visa, and Discover Card. We...
Views: 231
How do I update my billing information?
You can update your details after logging in at https://www.yellowdandelions.com/secure. ...
Views: 134
I forgot my login password to Yellow Dandelions Client Area.
Scroll down to the bottom of https://www.yellowdandelions.com/secure/passwordreminder.php. ...
Views: 142
I have my account set-up for recurring charges. Why am I being contacted to pay?
Many credit card companies are now requiring the security code on the back of the card to be...
Views: 133
What are your fees on late payment of services?
Past Due Invoices We allow 10 days to pay any past due invoices.  If invoices are not paid...
Views: 127
Why was the order I placed marked as fraud?
A small percentage of Yellow Dandelions orders are marked as fraud by our credit card...
Views: 138

Powered by WHMCompleteSolution


Language: