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| Knowledgebase You are here: Support > Knowledgebase > Billing > How do I cancel my account? |
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How do I cancel my account?
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We're sorry to see you go. If there is anything we can do to keep you as a customer, please do not hesitate to ask.
To cancel your account, log into your account at http://www.yellowdandelions.com/secure and click on "My Products & Services" then click on the product details sheet that you want to cancel, scroll down to the bottom of the page and click on "Request Cancellation." Be sure to pick cancellation type: immediate or after billing period. You will receive an email back confirming you were canceled at such time. If you do not get this email back within 24 hours, we did not receive your cancellation request and you will be held responsible for any charges as a result. |
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